Privacy Policy

Zetben Privacy Policy — Your Data Is Fully Protected With Us

Zetben treats the protection of your personal information as its highest priority. This Privacy Policy clearly explains how your data is collected, how it is used, and how we keep it secure.

Last Updated: January 2026

Our Core Principles for Data Protection

How Zetben Protects Your Privacy — At a Glance

End-to-End Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption. No one can intercept your information in transit.

No data shared with third parties

Zetben does not sell or share your personal information with any third party. Limited data may only be disclosed where required by legal obligation.

Secure Data Storage

All user data is stored on secure servers. Data protection is ensured through regular security audits and modern firewall systems.

Cookie Transparency

Zetben is transparent about which cookies it uses and why. You can control or disable specific cookies at any time.

Your Rights Are Protected

You can request to view, correct, or delete your personal data. We process these requests within 30 business days.

Regular Security Updates

Zetben applies regular security updates and patches. Our security team monitors systems around the clock and stays vigilant against any potential threats.

Important: By using Zetben, you are considered to have accepted this Privacy Policy. Please read the full document carefully before registering.

1 What Information We Collect

When you use the Zetben platform, we collect various types of information. This data is used to deliver the best possible service and to keep your account secure. The information we collect is listed below by category:

Personal Identification Information:

Full Name Date of Birth Email Address Mobile Number Current Address National ID Number

Financial Information:

Mobile Banking Number Bank Account Details Transaction History Deposit & Withdrawal Information

Technical Information:

IP Address Device Information Browser Type Login Time & History

In this Privacy Policy, "data" refers collectively to all types of information described above. We collect only what is necessary and refrain from gathering any data beyond that.

2 How Collected Data Is Used

Zetben uses your information only for specific, legitimate purposes. The reasons we use your data include:

  • Account Management: Used for registration verification, login security, and account maintenance.
  • Payment Processing: Your financial information is used to process deposits and withdrawals accurately.
  • Identity Verification (KYC): Identity verification is conducted regularly to prevent fraud and money laundering.
  • Customer Support: To resolve your issues quickly and make it easier for you to reach our support team.
  • Personalized Experience: To show game recommendations and promotions tailored to your preferences.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Security Monitoring: To detect suspicious activity and keep the platform secure.
  • Responsible Gaming: To identify signs of excessive gaming and provide timely support.

Our Commitment: We never sell your data to advertising agencies or share it with third parties for marketing purposes without your consent.

3 Data Sharing & Disclosure

Zetben does not sell or rent your personal information to any third party. However, data may be shared in the following limited circumstances:

Payment Provider

Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to complete transactions.

Regulatory Authority

Data is disclosed in compliance with valid requests from legal authorities or regulatory bodies.

Fraud Prevention

Limited data may be shared with specialist agencies for fraud detection and prevention.

Business Transfer

In the event of a business merger or acquisition, data may be transferred after notifying users in advance.

For any sharing beyond the above purposes, we will seek your prior consent. Zetben does not share your personal information with any third-party advertisers.

4 Cookie Policy

Zetben's website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser.

Cookie Type Purpose Expiry Required?
Essential Cookies Login Sessions & Security Cleared at end of session Yes
Performance Cookies Site Usage Analytics 12 Months Optional
Functional Cookies Remembering language and preferences 6 Months Optional
Marketing Cookies Showing relevant promotions 30 Days Optional

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

5 Data Retention & Period

Zetben does not retain your information longer than necessary. All data is stored while your account remains active. Once an account is closed:

  • Financial transaction data is retained for a minimum of 5 years for legal compliance purposes.
  • Personal identification data is deleted 2 years after account closure.
  • Gaming history is retained in accordance with regulatory guidelines.
  • Marketing preference data is deleted as soon as you opt out.

If the data retention period changes, we will notify you by email. All data is stored encrypted on secure servers.

6 Your Data Rights

Every Zetben user holds a number of important rights regarding their personal information:

Right to Access

You can request a copy of the data we hold about you at any time.

Right to Rectification

You can request correction of any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data when certain conditions are met.

Right to Restrict Processing

You can request that we stop using your data for a specific purpose.

Right to Data Portability

You can export your data in a machine-readable format.

Right to Object

You can object to your data being used for a specific purpose.

To exercise any of these rights, email us at [email protected]. We will respond within 30 business days.

7 Security Measures

Zetben employs industry-leading technology to keep your data secure. Our security framework includes:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for logins and transactions.
  • Firewall Protection: Advanced firewalls block unauthorized access.
  • Regular Security Audits: Third-party experts conduct regular system audits.
  • 24/7 Monitoring: 24/7 system monitoring and an immediate threat response team.
  • Data Backup: Regular encrypted backups are stored on secure servers.
  • Staff Training: Every member of our team receives regular training on data protection.

If you believe your account security has been compromised, notify our support team immediately and change your password.

8 Children's Privacy

The Zetben platform is intended for users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

If a parent or legal guardian discovers that their child has registered on our platform, please contact us immediately. We will promptly close the account and delete all associated data.

Zetben strictly follows an age verification process. Proof of age is mandatory at registration, and additional verification is carried out in any case of doubt.

9 Changes to the Privacy Policy

Zetben may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

  • The "Last Updated" date at the top of this page will reflect the change.
  • For significant changes, a notice will be sent to your registered email address.
  • A notification will be displayed upon logging in to the platform.

Continued use of the platform after any changes indicates your acceptance of the updated policy. We recommend checking this page regularly.

For significant changes, you will be notified at least 30 days before they take effect.

10 Contact & Complaints

If you have any questions or complaints about this Privacy Policy, or wish to exercise your data rights, please contact us:

  • Email: [email protected]
  • Live Chat: Live chat via the website or app
  • Support Hours: 7 days a week, 24 hours a day
  • Response Time: Up to 30 business days

We take every complaint seriously and work to resolve it promptly. Your privacy is not just a policy requirement for us — it is a core commitment.

General Inquiries

Frequently Asked Questions About the Privacy Policy

No, never. Zetben does not sell or rent your personal information to any third party. Only limited data is shared for payment processing and legal compliance purposes, as clearly stated in our privacy policy.

Yes, you may request deletion of your data. However, we are legally required to retain certain information (such as financial transaction records) for a specified period. Email us at [email protected] and we will process your request within 30 business days.

No. Your password is encrypted and stored using a strong hashing algorithm (bcrypt). No Zetben employee can view your actual password. If you forget your password, we send a reset link — not the original password.

Marketing emails are sent only with your consent. If you opted in during registration, you will receive promotions and offers. You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email.

Yes. In the event of a data breach that puts your information at risk, we will notify you by email promptly in accordance with legal requirements. Additional security measures will also be applied to any affected accounts.

Your Data Is Safe — Get Started Now

Your privacy is fully protected at Zetben. Enjoy gaming in a safe environment and join our community of millions of trusted members.

256-bit SSL Secured  |  Your data is never sold  |  18+ Adults Only

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