Terms & Conditions

Zetben Terms & Conditions — Know Them, Understand Them, Follow Them

Please read these Terms & Conditions carefully before creating an account or using any service on Zetben. They clearly set out your rights, responsibilities, and platform policies.

Last Updated: January 2026

Summary of Key Policies

Key Highlights of Zetben's Terms & Conditions at a Glance

Eligibility & Age Requirements

Zetben is strictly for users aged 18 and above. Providing accurate and truthful information at registration is mandatory. Accounts found to contain false information may be closed.

Deposit & Withdrawal Policy

All transactions must be completed through approved payment methods. Identity verification may be required before a withdrawal is processed. Zetben bears no liability for any unauthorised transactions.

Bonus & Promotion Terms

Each bonus comes with its own wagering requirements. Any attempt to abuse bonuses or claim them across multiple accounts will result in account suspension.

Account Security

You are responsible for keeping your account and password secure. Sharing your account with anyone is strictly prohibited. If you notice any suspicious activity, contact support immediately.

Prohibited Activities

Fraud, system manipulation, money laundering, and any other illegal activities are strictly prohibited. Any account found engaging in such activities will be permanently closed.

Responsible Gaming

Zetben believes in responsible gaming. Deposit limits, self-exclusion, and cooling-off periods are available to all members.

Important: By creating an account and using Zetben's services, you automatically agree to all of the Terms & Conditions below. Please read the full document carefully before registering.

1 General Terms & Conditions

These Terms & Conditions apply to the Zetben platform and all its services. By using the Zetben website, mobile app, or any associated service, you agree to abide by these terms.

Zetben reserves the right to modify, amend, or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

If any provision of these Terms & Conditions is found to be unenforceable under applicable law, the remaining provisions will continue in full force and effect. Zetben's services are authorized for lawful use only.

  • These Terms & Conditions are available in both English and Bengali; in the event of any conflict, the English version shall prevail.
  • Zetben reserves the right to restrict or terminate service to any user at its sole discretion.
  • By using this platform, you confirm that online gaming is legal in your jurisdiction.

2 Account Registration & Eligibility

You must be 18 or older to open an account on Zetben. All information provided at registration must be truthful, accurate, and complete. Providing false or misleading information may result in account closure at any time and forfeiture of any funds held.

Each person may only create one account. If multiple accounts are detected for the same individual, all accounts will be closed and any bonuses or winnings will be forfeited.

  • You must provide your correct name, date of birth, address, and contact details at the time of registration.
  • Keep your account password strong and never share it with anyone.
  • Sharing or transferring your account to another person is strictly prohibited.
  • Zetben may request identity verification documents (national ID, passport, etc.) at any time.
  • To update your account details, please contact our support team.

3 Deposit & Withdrawal Policy

Deposits can be made on Zetben via approved payment methods including bKash, Nagad, and Rocket. Deposits are generally credited instantly. Funds sent from third-party accounts will not be accepted and will be returned.

Withdrawal requests are generally processed within 15 minutes to 24 hours. Identity verification or security reviews may occasionally extend this time. Withdrawals are typically processed via the same method used for the deposit.

Transaction Type Minimum Amount Processing Time Fees
Deposit (bKash/Nagad) BDT 500 Instant Free
Deposit (Rocket) BDT 500 Instant Free
Withdrawal (Mobile Banking) BDT 1,000 15 minutes – 24 hours Free
Withdrawal (Bank Transfer) BDT 5,000 1–3 business days Where applicable
  • Funds in your account must be wagered at least once before a withdrawal can be made.
  • In the case of suspicious transactions, Zetben may place a hold on withdrawals while an investigation is carried out.
  • Zetben is required by law to comply with all anti-money laundering regulations.

4 Bonus & Promotion Terms

Zetben regularly offers various bonuses and promotions. Each offer has its own terms, detailed on the offer page. Please read the applicable terms carefully before claiming any bonus.

  • Wagering Requirements: Most bonuses carry a wagering requirement. For example, a 10x wagering requirement means you must wager 10 times the bonus amount before you can make a withdrawal.
  • Validity: Each bonus has a set expiry period. Any unused bonus will be automatically cancelled once it expires.
  • One account, one bonus: The same bonus may not be used more than once or across multiple accounts.
  • Game Restrictions: Some bonuses are only valid on specific games. Eligible games will be listed in the offer details.
  • Right to Cancel: Zetben may modify, suspend, or cancel any bonus or promotion at its discretion.

Caution: If bonus abuse or bonus arbitrage is detected, the relevant bonus and any associated winnings will be forfeited and the account may be suspended.

5 Gaming Policy & Fairness

All games on Zetben are powered by RNG (Random Number Generator) technology, regularly audited by independent third-party organizations. This ensures every game result is entirely random and fair.

Zetben does not control game outcomes and makes no guarantee of any specific result. Gaming is inherently risky — you may lose what you wager. Always play within your means.

  • If a technical error causes the outcome of a game to be uncertain, that round may be declared void.
  • If a game is interrupted due to a disconnection, the system will save the game state and you can resume from where you left off once reconnected.
  • In live games, the dealer's decision is final; results will not be changed except in the case of a system error.
  • Official match results apply for all Sports Betting.

6 Prohibited Activities

The following activities are strictly prohibited on the Zetben platform and will result in immediate action:

  • Fraud, hacking, or exploiting system vulnerabilities
  • Using bots, automated software, or artificial intelligence to play games
  • Money laundering or conducting unlawful financial transactions
  • Creating multiple accounts to claim bonus benefits
  • Threatening, harassing, or abusing other users
  • Unauthorized use of Zetben's intellectual property
  • Introducing viruses or malicious code to the platform

If any of the above activities are detected, the account will be permanently closed, all balances forfeited, and legal action taken if necessary.

7 Account Suspension & Closure

Zetben reserves the right to suspend or permanently close any account, with or without cause. Common reasons include the following:

  • Breach of Terms
  • Registering with false information
  • Failure to verify identity or submission of fraudulent documents
  • Fraudulent or suspicious transactions
  • Account closure at the user's own request

You may request account closure at any time by contacting our support team. Any pending withdrawals will be processed before closure, provided the account is not being closed due to a terms violation.

8 Privacy & Data Protection

Zetben is committed to protecting your personal information. Learn how we collect, use, and store your data in our Privacy Policy The page contains full details. These Terms & Conditions apply together with the Privacy Policy.

  • Your information is not shared with third parties, except where required by law.
  • Zetben uses 256-bit SSL encryption to keep all data secure.
  • Cookies and tracking technologies are used to improve the user experience.

9 Limitation of Liability

Zetben is not liable for the following:

  • Financial losses from gaming — gaming is inherently risky
  • Game interruptions due to loss of internet connection
  • Delays or errors caused by third-party payment providers
  • Force majeure events (natural disasters, cyberattacks, etc.)
  • Losses resulting from the user's own negligence or breach of terms

In the event of any dispute, Zetben's decision will be considered final, though a fair review process will always be available.

10 Changes & Updates to Terms

Zetben may update these Terms & Conditions at any time. When changes are made, we will notify you in the following ways:

  • A notice will be displayed on the website
  • Notice may be sent to your registered email address
  • The "Last Updated" date at the top of this page will change accordingly

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated terms. We recommend checking this page regularly.

11 Responsible Gaming Commitment

Zetben believes gaming is entertainment, not a source of income. We encourage all members to play responsibly. To support this, we offer the following tools:

  • Deposit Limit — Set a daily, weekly, or monthly spending cap
  • Self-Exclusion — temporarily removing yourself from the platform for a set period
  • Cooling-Off Period — Take a Temporary Break
  • Reality Check — Periodic summaries of your account activity
  • Loss Limit — Automatic pause if losses exceed a set amount

For more details, visit our Responsible Play View the page.

12 Contact & Support

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team. We provide assistance in Bengali 24/7, seven days a week.

  • Email: [email protected]
  • Live Chat: Live chat via the website or app
  • Support Hours: 24/7, in Bengali

For any dispute or complaint, please contact our support team first. We are committed to resolving all issues fairly and promptly.

FAQ

Frequently Asked Questions about Terms & Conditions

No, not at all. Zetben is strictly for users aged 18 and above. Age is verified at registration, and any account found to belong to a minor will be closed immediately.

No. Only one account per person is allowed. If multiple accounts are detected for the same individual, all accounts will be closed and any bonuses or winnings will be forfeited.

No. Withdrawals are only available after the wagering requirements for each bonus have been met. For example, a 10x wagering requirement means you must place bets totalling 10 times the bonus amount. Full details are listed on each offer's page.

Yes. You can contact our support team at any time to request account closure. You may also request self-exclusion or a temporary break. Responsible gaming is our priority.

When the terms are updated, a notice will be posted on the website and the date at the top of this page will be revised. You may also be notified by email where necessary. It is good practice to visit this page regularly.

Read the terms? Get started now!

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